We've temporarily suspended the creation of new Mastercard Diamond cards to protect your financial interests.
Why This Decision Was Made?
Recent complaints we've received from our cardholders show the issuing bank is:
🔴 Held user funds without clear justification
🔴 Delayed refunds for weeks (sometimes months)
🔴 Created unresolved issues affecting our users business operations
🔴 Imposed hidden restrictions that cost our users money
🔴 Don't align with our commitment to transparent services
Your Existing Cards Remain Fully Functional
✔ Continue making online payments
✔ Fund/unload money as normal
✔ Receive refunds (though delays may occur)
✔ Freeze/unfreeze or delete cards
✔ Use until expiration date
What's Not Available
✖ Creating new Mastercard Diamond cards (temporarily)
Current Alternatives
You can still create our other card types that maintain our high standards of fairness.
We appreciate your understanding as we work to protect your financial interests.
Our Commitment to You
We're actively:
✓ Negotiating with banking partners for better terms
✓ Auditing all card options for fairness
✓ Developing alternative premium solutions
This pause ensures we only offer products that align with our core promise: financial solutions that work for you, not against you.
Need Help?
Contact support anytime via live chat or at [email protected].